Privacy Policy
Welcome to ShellaVita Supplements!
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or use our services. By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website and services.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or to comply with legal requirements. We will post the revised Privacy Policy on our website and indicate the "Last updated" date.
How We Collect and Use Your Personal Information
To provide you with our services, we collect personal information from various sources, depending on how you interact with us. We use this information to communicate with you, offer our services, comply with legal obligations, and protect our rights and the rights of our users.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our website and services. This information may include:
- Basic contact details such as name, address, phone number, and email.
- Order information including billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including username, password, and security questions.
- Shopping information such as items viewed, cart contents, and wishlist items.
- Customer support information, including messages sent through the Services.
We may also collect Usage Data through cookies, pixels, and similar technologies to understand how you interact with our website and services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, such as vendors and service providers, to support our services, process payments, and conduct data analytics.
How We Use Your Personal Information We use your personal information for various purposes, including:
- Providing Products and Services: To fulfill your orders, process payments, and manage your account.
- Marketing and Advertising: To send marketing communications and show advertisements.
- Security and Fraud Prevention: To detect and investigate fraudulent or malicious activity.
- Communication: To provide customer support and improve our services.
Cookies
We use cookies to power and improve our website and services. Most browsers accept cookies by default, but you can choose to remove or reject cookies, though this may affect your user experience.
How We Disclose Personal Information
We may share your personal information with third parties for legitimate purposes, including vendors, business partners, and in connection with a business transaction or legal obligation. We do not sell sensitive personal information.
User Generated Content
If you submit user-generated content to our website, it will be publicly accessible.
Third Party Websites and Links
Our website may contain links to third-party websites. We are not responsible for their privacy and security policies.
Children’s Data
Our services are not intended for children, and we do not knowingly collect personal information from children.
Security and Retention of Your Information
We take reasonable security measures to protect your personal information, but no method is entirely secure. We retain your information based on legal obligations and business needs.
Your Rights and Choices
You may have rights regarding your personal information, including access, deletion, correction, and limiting use. You can also opt-out of marketing communications.
Complaints
If you have complaints about how we process your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Users
Your personal information may be transferred and processed outside your country of residence, including the United States. We ensure appropriate safeguards for such transfers.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at sales@shellavita.com.