Shipping Policy

Last updated: 11/26/2023

Thank you for choosing ShellaVita Supplements!

We are excited to provide you with top-quality products to support your fitness journey. This Shipping Policy outlines our shipping process, delivery times, and other important information regarding your order. Please read this policy carefully before making a purchase. If you have any questions or concerns, feel free to contact us at sales@redesignfitness.com

Processing Time:

We strive to process and fulfill all orders as quickly as possible. Order processing typically takes 1-2 business days after we receive payment confirmation.
During peak times, such as holidays or special promotions, processing times may be slightly longer. We appreciate your patience during these periods.

Shipping Methods:

We offer standard shipping for all orders, which is provided by our trusted shipping partners.
Expedited shipping options may be available for select products or regions, and you will have the option to choose this service during the checkout process.

Delivery Times:

Delivery times vary based on your location and the shipping method selected during checkout.
For standard shipping, delivery within the continental United States usually takes 3-7 business days from the date of shipment.
For international orders, delivery times may vary depending on customs processing and local postal services. International deliveries typically range from 7 to 21 business days.
Please note that delivery times may be affected by factors beyond our control, such as weather conditions or delays in the shipping carrier's network.

Order Tracking:

Once your order has been processed and shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment.

Shipping Fees:

Shipping fees are calculated based on the weight of your order and your shipping address. The total shipping cost will be displayed during the checkout process before you finalize your purchase.

Address Accuracy:

It is crucial to provide accurate shipping information during checkout to avoid delays or misdelivery. Please double-check your shipping address before placing your order. If you need to make changes to your address after placing the order, contact us immediately, and we will do our best to assist you.

Order Status and Support:

If you have any questions about the status of your order or need support with your shipment, please contact our customer support team at [email address] or [phone number]. Our team is here to help you with any inquiries you may have.

Undeliverable Packages:

In the event that a package is deemed undeliverable due to an incorrect address or other issues, it will be returned to us. We will attempt to contact you to rectify the situation and reship the order. Additional shipping fees may apply for reshipment.

Lost or Damaged Packages:

If your order is lost or arrives damaged, please contact us immediately so that we can investigate the issue and provide a resolution. Claims for lost or damaged packages must be submitted within [number of days] days of the estimated delivery date.

Please review our Returns & Refunds Policy for information on returns and refunds.

By placing an order with ShellaVita Supplements, you agree to adhere to the terms and conditions outlined in this Shipping Policy. We reserve the right to update this policy at any time, and any changes will be effective upon posting on our website.

Thank you for choosing ShellaVita Supplements, and we look forward to serving you!